Questions
How can I view my contracts?
Information about your options to view and transact your contracts online can be found here.
How do I terminate my software license contract?
License termination rules vary depending on the software: Passport Advantage® SW licenses are pre-paid one time charge and they do not require cancellation. Auto-renewal of these contracts will be automatically cancelled after 59 days if no payment is received.
How do I terminate or make changes to coverage on my maintenance contract?
Please submit an online request quoting your contract number and your contact details.
You may terminate Services for an Eligible Product on 60 days written notice if you permanently remove it from productive use within your Enterprise. Otherwise Services must be under contract for at least one year.
How do I raise an inquiry online?
Please visit My requests tool, where you can create, view and manage your inquiries in a secure environment.
You will need your IBMid and password to access My requests.
Who can I contact if I am a Business Partner?
For general questions, please visit our IBM PartnerWorld site
Information about Orders and Fulfillment are available here
According to your profile, you will find answers to your other questions in the Frequently Asked Questions section
